Dec. 29: Due to a computer glitch, December’s water bills went out with a zero balance. Corrected bills went out yesterday and should begin arriving tomorrow with a note about the correction. Please disregard the first bill. Because of the error, Holt Water will not charge a late fee due to the mixup. Sorry for any inconveniences this error has caused.
Dec. 18: Holt Water failed to collect drinking water samples in the correct month in accordance with our approved monitoring plan. Samples were collected in September rather than July. The oversight did not cause an emergency, customers do not need to take any action and and the water is safe to drink. However, as a result, the Florida Department of Environmental Protection cited Holt Water because the test fell outside the testing window. The letter sent to all water customers can be viewed here.
Dec. 11: Holt Water received new digital radio-read metering equipment from Santa Rosa Beach Regional Utilities yesterday. This means we’ll be able to upgrade our water meters. Story: “Meter donation will upgrade water system”
Oct. 27: The new online payment service is now active. You must set up a new account before using this service. You’ll need your customer number and PIN found on your water bill to set up your account. See detailed instructions under the Oct. 21 news note.
Oct. 22: The new online payment service is not active at this time. It is scheduled to be active by bill payment time.
Oct. 21: New online payment service. Holt Water Works customers can now pay their water bills online 24/7 with a credit card, debit card, or ACH (eCheck). This service is provided through Pay N Seconds, a third-party payment processor specializing in secure bill payment options. To make a payment through this service, simply click on the “Click to Pay” button and you will be directed to Pay N Seconds. If using this service for the first time, you will be prompted to register a new Pay N Seconds account prior to making your payment. When registering your account, you will need your customer number and PIN from your Holt Water Works bill. If you have more than one water account with Holt Water Works, Pay N Seconds allows you to add multiple accounts under the same login. Please register first with your main water account.
Sept. 25: Congratulations to Holt Water members Marion & Patty Arnett, John Criss and Elaine Cawthon for winning the $25 water bill credit door prizes at this year’s annual meeting.
Also at the meeting, two board members were reelected to continue to serve another three-year term: Chris Palm and Mack Reeves. Officers of the board remain the same.
Sept. 22: Just a reminder for Holt Water members to attend the annual meeting this Thursday at 6:30 p.m. at the First Baptist Church of Holt fellowship hall. We’ll be electing two board members and giving away four $25 water bill credits as door prizes.
Sept. 16: Although the Chelco substation is out because of Hurricane Sally, water will continue to flow. We have standby generators at both well pumps for just such an occasion. They’ve kicked on and are powering Holt’s water supply.
Sept. 4: Holt Water Works is switching online pay services. However, for now, PayUB is still working and we’re still receiving your payments. If you get a security message when trying to access PayUB, either opt to continue to the “insecure” site (PayUB is a secure site) or give the office a call to make a payment over the phone. Information about a new online pay service will be available soon.
Aug. 18: Holt Water Works’s annual meeting will be held Sept. 24 at 6:30 p.m. in the fellowship hall of the First Baptist Church of Holt. Four door prizes of $25 water bill credits will be given during the meeting.
May 28: The 2019 Annual Drinking Water Quality Report is now available (see below)
May 4: The office has reopened.
April 28: The Holt Water office has a new address: 4618 Johnson Street.
March 23: The Holt Water office will be closed until further notice due to COVID-19. Bills may be dropped off in the dropbox or paid online using the PayUB link at holtwaterworks.org. Questions about billing or service may be directed to 850-537-4113.
Water Quality Reports
Call before Digging
Before digging, call Sunshine One call
Holt Water at 850-537-4113 to have someone come out and mark the water lines to prevent hitting, and possibly damaging underground water lines.